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Hello. I'm Shaz.
Finding a therapist can feel overwhelming, especially when you're already struggling. I understand, because I've been there too. You don't need to have the right words, or know exactly what's wrong. You just need to feel like something isn't quite right. That's enough.
I offer a calm, collaborative space where we go at your pace, focusing first on helping you feel safe and supported. Together, we'll explore what feels meaningful to you, without pressure or judgment.
How I Work
I draw from different approaches to support you as a whole person. From talking therapy, gentle body-based work, to practical tools for day-to-day life. Each session is tailored to what feels right for you in that moment.
My approach is trauma-informed and neuro-affirming. Sessions are calm, paced to suit you, and never about being analysed or pushed before you're ready. You remain in control of what we explore and when.
Integrative Counselling
Drawing from multiple therapeutic traditions to meet your unique needs
Somatic Trauma Therapy
Gentle body-based work that honours your nervous system
Internal Family Systems
Understanding different parts of yourself with compassion
ADHD-Informed Coaching
Practical support that works with neurodivergent minds
Breathwork
Simple techniques to help regulate your nervous system
Who This Is For
You don't need to be in crisis to come to therapy. Sometimes it's the quieter struggles that feel the hardest to name or validate.
Anxiety & Overwhelm
When everyday tasks feel too much, or worry keeps you stuck in loops of overthinking and stress.
Low Mood & Disconnection
Feeling numb, flat, or disconnected from yourself and the things that used to bring you joy.
Burnout & Exhaustion
Running on empty, struggling to rest, or feeling like you've lost yourself in all you do for others.
Trauma & Past Experiences
Carrying difficult experiences that still affect how you feel, relate, and move through the world.
Feeling Stuck
Knowing something needs to change but not knowing where to start, or feeling trapped in patterns.

You're not "too much" and you're not "not struggling enough." Whatever brings you here is valid, and you deserve support.
What You'll Experience
Therapy isn't about fixing you — because you're not broken. It's about creating the conditions for you to heal, grow, and reconnect with yourself.
Less Overwhelm & Reactivity
Learn to pause, ground yourself, and respond to life's challenges rather than react from a place of stress.
Better Nervous System Regulation
Understand your body's signals and learn practical tools to work with your natural rhythms and responses.
Clearer Boundaries
Discover how to communicate your needs with confidence and protect your energy without guilt.
More Capacity for Joy
Rediscover pleasure, meaning, and authentic connection in your relationships and daily life.
What Clients Say
Hearing from people who've been through this process can help you imagine what might be possible for you too.
"I felt understood and cared for in every session. Shaz helped me feel better about myself and gave me tools I still use today."
"By far the best therapy I've had. I always felt safe to explore difficult things at my own pace."
"Kind and supportive without ever making me feel uncomfortable. She has a way of healing thoughts and helping you see yourself differently."
Practical Details
Online UK-wide
Attend sessions from the comfort of your own space via secure video call
In-person in Loughton, Essex
Meet face-to-face in a calm, private therapy room
50-minute sessions
Enough time to explore what matters without feeling rushed
Weekly or fortnightly
We'll find a rhythm that works for your life and needs
Initial Session
£50
A chance to meet, explore what's bringing you to therapy, and see if we're a good fit
Ongoing Sessions
£60
Regular sessions to support your growth and healing journey

Sliding scale available If cost is a barrier, please don't hesitate to enquire. I want therapy to be accessible.
Credentials
I'm committed to ongoing learning and development so I can offer you the highest quality of care.
BACP-Qualified & Registered Therapist
Registered with the British Association for Counselling and Psychotherapy, adhering to ethical standards
Integrative & Somatic Trauma Therapist
Trained in both talking therapy and gentle body-based approaches for healing trauma
IFS UK Level 1 Trained
Certified in Internal Family Systems therapy, a compassionate approach to understanding yourself
Degree in Psychology
Academic foundation in understanding human behaviour, emotion, and mental health
ILM Level 5 Coaching
Qualified in coaching approaches that support practical change and goal-setting
Ready to Start?
Taking the first step is often the hardest part. Drop me a message and I'll get back to you within 48 hours. If you have questions or want to talk things through before deciding, I'm always happy to have a brief initial conversation.
You don't need to have everything figured out. Just reach out, and we'll take it from there — gently, and at your pace.

Please note: This is not a crisis service. For emergencies, call 999 or NHS 111.
Find answers to common questions and understand our operational guidelines and policies below.

FAQs

Somatic exercises Vs Somatic Therapy Somatic exercises and somatic therapy are related but not the same. Somatic exercises are body based practices such as grounding, gentle movement, breath awareness, or noticing physical sensations. These can help regulate the nervous system and build body awareness and are often used as self support tools. Somatic therapy is a form of psychotherapy delivered within a trained therapeutic relationship. It uses the body alongside emotions, thoughts, memory, and relationship to support deeper healing, including trauma. In somatic therapy, the pace, safety, and meaning of body sensations are carefully supported by a qualified therapist rather than used as standalone techniques. Is this counselling or coaching? Both are available. Many clients blend therapy (for depth and healing) with coaching (for day-to-day momentum). We’ll tailor it to you. Do you work online? Yes—initially remote UK-wide via secure video. In-person sessions in Loughton, Essex will become available. Is six weeks enough? Six weeks creates traction and clear next steps; deeper change often benefits from 12+. Do you diagnose ADHD/Autism? No, but I’m ND-affirming and can help you navigate routes and supports. Is this suitable if I’m in crisis? If you’re in immediate danger, call 999 or go to A&E. For urgent mental health support, contact NHS 111 or your GP.

Terms & Conditions

Here are minimal legal T&Cs for your therapy website to comply with UK/EU laws: Business Information Healing River TherapyOperated by: [Your Full Legal Name]Location: Loughton, Essex / Online UK-wideEmail: hello@healingrivertherapy.co.ukProfessional Insurance: [Your Insurance Provider] Service Agreement Services are provided following an initial consultation Therapy/coaching is not a substitute for medical treatment Clients must be 18+ or have parental consent 6-week minimum commitment for programmes Payments & Cancellations Payment required before/at sessions via secure card link 48-hour cancellation notice required Late cancellations/no-shows charged in full Refunds not available for completed sessions Confidentiality & Safeguarding Sessions are confidential except where: Risk of harm to self/others Legal obligation to disclose Safeguarding concerns Clinical supervision (anonymised) Emergency Support This is not a crisis service. For emergencies: Call 999 or attend A&E Contact NHS 111 for urgent support Contact your GP

Privacy Policy

Data Controller Shahnaz Isaac trading as Healing River TherapyICO registration number:C1869957Email: hello@healingrivertherapy.com Information We Collect I collect personal data necessary to provide therapy and coaching services. This may include: Name, address, email address and telephone numberDate of birthEmergency contact detailsHealth and therapy related information relevant to our work togetherSession notesPayment records Health information is classed as special category data under UK GDPR. How Your Data Is Used Your personal data is used to: Provide therapy and coaching servicesArrange and manage appointmentsProcess paymentsMaintain clinical recordsMeet legal, professional and insurance requirementsFulfil safeguarding obligations where necessary Legal Basis for Processing Under UK GDPR, the lawful bases for processing your data are: ContractProcessing is necessary to provide the agreed therapy or coaching services Legitimate interestsTo maintain clinical notes and engage in professional supervision. All supervision is anonymised Legal obligationTo comply with safeguarding duties, insurance requirements and professional standards ConsentFor marketing communications only, where applicable. You may withdraw this consent at any time Data Storage and Security Clinical notes and personal data are stored securely in encrypted digital files and or locked storage.Access is restricted to the data controller only.Data is retained for seven years after the end of therapy in line with professional body and insurance guidance, after which it is securely destroyed. Third Party Processors I may use trusted third party services to support my practice, including: Secure email and document storageOnline booking systemsVideo conferencing platforms for online sessionsAccounting or payment processing services All third parties are required to comply with UK GDPR. Your Rights Under UK GDPR you have the right to: Access your personal dataRequest correction of inaccurate or incomplete dataRequest restriction of processingRequest erasure of data where applicable. Please note that clinical records cannot usually be deleted before the end of the retention periodObject to processing in certain circumstancesWithdraw consent for marketing communicationsLodge a complaint with the Information Commissioner’s Office Contact If you have any questions about how your data is handled, please contact: Shahnaz IsaacHealing River TherapyEmail: hello@healingrivertherapy.com

Cookie Policy & Disclaimer

Cookie Policy This website uses essential cookies to: Maintain security Remember preferences during your visit We do not use marketing/tracking cookies without consent. Disclaimer Professional Standards Services align with BACP ethical framework IFS UK Level 1 Trained ILM Level 5 Coaching qualified Limitations Not regulated by HCPC/BPC Cannot diagnose medical/psychiatric conditions Cannot prescribe medication Results vary by individual Website Content Information provided is for general guidance only and does not constitute medical/psychological advice. Complaints Procedure Email concerns to hello@healingrivertherapy.co.uk Response within 7 working days If unresolved, complaints can be made to: BACP (if member) Your professional insurance provider